Shipping policy
Last updated: May 2026
We want your order to reach you as quickly and safely as possible. Here's everything you need to know about our shipping.
π¦ Order Processing
All orders are processed within 1β7 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
Once your order has shipped, you'll receive a confirmation email with tracking information.
π Shipping Times
Estimated delivery times after dispatch:
- European Union: 7β21 business days
- United Kingdom: 7β21 business days
- United States: 7β21 business days
- Rest of the World: 7β21 business days
β οΈ These are estimates only. Delays may occur due to customs, holidays, or carrier issues beyond our control.
πΈ Shipping Costs
- Free shipping on all orders over β¬55
- Orders under β¬55: shipping cost calculated at checkout
π Customs & Duties
International orders may be subject to customs fees, import duties, or taxes upon arrival in your country. These charges are the responsibility of the customer and are not included in our prices or shipping costs.
We are not responsible for delays caused by customs clearance.
π¬ Tracking Your Order
Once your order ships, you'll receive an email with your tracking number. Please allow 24β48 hours for tracking information to update.
If you haven't received your order within the estimated timeframe, contact us at ddryr9681606@outlook.com.
β Lost or Stolen Packages
If your tracking shows delivered but you haven't received your package, please contact us within 7 days of the delivery date. We'll do our best to help resolve the issue.
Questions? Email us at ddryr9681606@outlook.com β we reply within 24β48 hours, MonβFri. π